Terms and Conditions

Terms & Conditions – Lune & Rose

Last updated: 1 January 2026

1. Overview

This website is operated by Lune & Rose. Throughout the site, the terms “we”, “us” and “our” refer to Lune & Rose.

By visiting our website and/or purchasing products from us, you engage in our services (“Service”) and agree to be bound by these Terms & Conditions, including all additional policies referenced herein (such as our Privacy Policy, Shipping Policy, and Return Policy).

These Terms & Conditions apply to all users of the website, including browsers, customers, and contributors of content.

If you do not agree to all terms and conditions stated herein, you may not access the website or use our services.

2. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or country of residence.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws, including intellectual property laws.

Any breach of these Terms may result in immediate termination of access to our services.

3. Accuracy, Completeness & Timeliness of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

The content on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify or update website content at any time without prior notice.

4. Products, Pricing & Availability

All products displayed on our website are subject to availability.

Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display accurately reflects the actual product.

Certain products may be available exclusively online and in limited quantities.

5. Order Placement & Contract Formation

The presentation of products on our website does not constitute a legally binding offer.

By placing an order and completing checkout, you submit an offer to purchase.
An automated order confirmation email acknowledges receipt of your order but does not constitute acceptance of the contract.

A contract is concluded only once your order has been processed and shipped.

6. Payment

We accept credit card-based payment methods only, including:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Google Pay

  • Maestro

All payments are processed via secure, SSL-encrypted payment systems. We do not store full payment card details.

7. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy, which forms an integral part of these Terms & Conditions.

Delivery times are estimates and may vary due to external factors such as carrier delays or customs clearance.

Customs duties, import taxes, or additional fees imposed by local authorities are the responsibility of the customer.

8. Returns & Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

9. Accuracy of Billing & Order Information

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent or violate these Terms.

You agree to provide accurate, complete, and current billing and shipping information. Failure to do so may result in delays, cancellation, or additional costs.

10. Optional Tools & Third-Party Services

We may provide access to third-party tools or services over which we have no control.

These tools are provided “as is” and “as available,” without warranties or guarantees.
Your use of third-party tools is entirely at your own risk and subject to the provider’s terms.

11. Third-Party Links

Our website may contain links to third-party websites. These sites are not operated or controlled by us.

We are not responsible for the content, policies, or practices of third-party websites. Please review their terms and policies before engaging in any transaction.

12. User Comments & Submissions

If you submit feedback, suggestions, or other content to us, you grant us the right to use, reproduce, and distribute such content without restriction.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful material.

13. Personal Information

Your submission of personal information is governed by our Privacy Policy.

14. Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain errors or inaccuracies related to product descriptions, pricing, or availability.

We reserve the right to correct such errors and to cancel orders if necessary, even after an order has been placed.

15. Prohibited Uses

You are prohibited from using the website or its content for unlawful purposes, including but not limited to:

  • Violating laws or regulations

  • Infringing intellectual property rights

  • Transmitting malicious code or malware

  • Collecting personal data without authorization

  • Harassing, abusing, or discriminating against others

We reserve the right to terminate access for violations.

16. Disclaimer of Warranties & Limitation of Liability

Our services and products are provided “as is” and “as available,” without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Lune & Rose shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Some jurisdictions do not allow limitations of liability; in such cases, liability shall be limited to the maximum extent permitted by law.

17. Indemnification

You agree to indemnify and hold harmless Lune & Rose from any claims, damages, or expenses arising from your breach of these Terms or violation of applicable laws.

18. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

19. Termination

These Terms remain effective unless terminated by either party.

We reserve the right to terminate or suspend access to our services at any time if these Terms are violated.

20. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.

21. Changes to These Terms

We reserve the right to update or modify these Terms at any time.
Changes will take effect upon publication on our website.

Continued use of the website constitutes acceptance of the updated Terms.

22. Contact Information

For questions regarding these Terms & Conditions, please contact us at:
📧 info@luneandrose.com